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Context
- Germany ranks only 16th out of 17 countries in digital health.
- Patient involvement often ends with receiving a PDF.
- As a result, 75.8% struggle to understand and use digital health info.
Problem
Most patients receive their medical results as static PDFs without explanation, making it difficult to interpret what the values actually mean.
The Idea
- Digitalization: Native app instead of paper/PDF—health data where users are
- Beyond PDF: Ongoing support: understand results, track changes, learn for everyday life
- Digital competence: Plain language, visuals, guided flows—lower the barrier for the 75.8%
The Implementation
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Stattdessen E-Mail-Adresse verwendenOnboarding
- Feature education before signup: value proposition communication
- Progressive disclosure: cognitive load reduction
- Trust messaging: reduced signup friction
- Alternative paths: increased signup flexibility
Dynamic Error Handling
- Contextual feedback & Granular validation
- Recovery guidance & Input assistance
- Error prevention
- Minimization of frustration
Progressive Disclosure
- Progressive bottom sheets
- Reduction of information overload
- Flat layer structure for simple navigation
Health Data Learning Experience
- Progressive data disclosure
- Clear visual thresholds
- Plain-language explanations
- Integrated learning modules
Conclusion
- In interviews, 100% of participants could understand the results
- Finished design within 3 months